Frequently Asked Questions.

Problems with saving images to your iPhone or iPad can occur when the app is used on a device for the first time. When the Apple prompt appears, asking if you want to allow images, press OK. The Image is saved to iOS’s Photo stream.

For first time use, the image needs to be saved TWICE. Once set up, it will work fine.
If you have disabled images:
iOS 11 : Settings > Logo 7 app > Allow Photos
iOS 12+ : Settings > Screen Time > Content and Privacy Restrictions > Photos > Allow All
For further problems, please try clearing the app from memory or restarting your iOS device.

Our latest design apps Logo King and Icon Designer use Apple’s Share function to save PNG images to your device.

In our earlier apps Icongraph and Logo 7 images are saved to the Photos App (Camera Roll).

We recommend the ‘Save to Files‘ option. Tap this and then create a new folder called ‘Logo King.’ To access your saved logos, open the Files App to find your folder.

To buy any of our App Template Packs you will need to: 1) enable an internet connection on your device, 2) be logged into an iTunes Account with a valid credit card, 3) enable in-app purchases on your device:

iOS 11 or lower: Settings > General > Restrictions > Switch on In-app purchases.

iOS 12+ :  Settings > Screen Time > Content and Privacy Restrictions > iTunes and Appstore Purchases > Allow In-app Purchases

INSTALLING THE APP ON A NEW DEVICE
If you have made a purchase, then deleted the app and reinstalled it again – press the ‘Shop’ button on the home screen and then press the ‘Restore Purchases’ button. This should unlock your purchase.

UNLOCKING THE PRO VERSION FOR THE FIRST TIME
When you make a purchase and unlock the app for the first time, there is sometimes a glitch which shows the locks flickering when you scroll the templates. The templates will actually be unlocked, but appear still locked. Please clear the app from memory by tapping on your device home button twice, and close the app down. Re-open the app and from now on the lock icons should not appear.

INSTALLING THE APP ON A NEW DEVICE
If you have made a purchase, then deleted the app and reinstalled it again – press the ‘Shop’ button on the home screen and then press the ‘Restore Purchases’ button. This should unlock your purchase.

All disputes pertaining to in-app purchases and refunds are handled by Apple’s terms and conditions. App developers cannot issue refunds. Please check the details in your Apple email receipt and contact them.

Icon Designer is the sequel to the Icongraph app. Building on the simple usability of Icongraph, Icon Designer has improved icon and text control, even more graphic tools, many more design templates and the user has the flexibility to save and copy their designs to edit later.

Please see the comparison table above.

A short summary:

Icongraph – fixed chart templates with statistics

Icon Designer – Save layouts to the gallery and a more flexible design tool

Whereas Icongraph uses a variety of fixed template layouts,  Icon Designer allows you to save your icon design layouts for re-editing later. You can also copy your layouts to make new variations. if you’re just interested in Icons, graphics and maps, get Icon Designer. For special charts get Icongraph.

Teachers can start by downloading the free version of Icon Designer. We also have a paid version of the same app so that schools can take advantage of the 50% off volume purchase.

Problems with saving images to your iPad can occur when the app is used on a device for the first time. When the Apple prompt appears, asking if you want to allow images, press OK.

If you have disabled images:
iOS 11: Settings > Icon Designer app > Allow Photos
iOS 12: Settings > Screen Time > Content and Privacy Restrictions
For further problems, please try clearing the app from memory or restarting your iOS device.

Images can be saved in PNG format to your iPad in many ways: Save to Files (save the image to a folder in your Apple files app), Export via Airdop to your Mac or iOS device, or to another application. We recommend saving to your Files app so you then have the flexibility to export it again later.  

Toggle your layout as you work. Ratios and image export sizes in pixels:

16:9 (Landscape) – 3072×1728
4:3 – 2048×1536
Square – 1920×1920
9:16 (Portrait) – 1152×2048
8:10 (US Letter) – 2550×3300
21:9 (Wide) – 2560×1080

Icon categories are: Featured (topical icons), People and emotions icons, Business and Communications Icons, Signs and Symbols, Shapes and Arrows (including diagrams), Media & Tech icons, Animals, Earth & Nature icons, Science icons, transport icons, Politics & Law icons, Food & Drink icons, Money & Resources icons, Travel & Places icons, Maps (including map labels and pins), Sport & Activities icons, Fun & Seasonal icons and icons for Wallpaper patterns.

– 4 world vector maps
– 12 aerial photo map backgrounds
– 4 watercolour photo map backgrounds
– 2 data photo map backgrounds (blue & red)
– 8 continent maps (including 3 United States maps)

– Country maps for: China, France, Germany, Italy, India, Indonesia, Mexico, New Zealand, Philippines, Spain, Thailand, UK.

Icongraph is a mobile app for making infographic charts and slides on your iPhone and iPad. It is designed to export HD images for presentations, websites and social media. It’s a unique design tool and free to download infographic maker.

Infographics are a visual way to display data and statistics so that a subject is easier to understand. Icongraph includes a variety of chart templates and a huge icon library (2000+) to get your message across. A powerful infographic is a great asset to a presentation, marketing pitch or social media campaign.

Icongraph is primarily aimed at non-designers who can’t use Adobe Photoshop or Adobe Illustrator. The app is perfect for small business owners, marketers, and people in the charity sector who have little or no design budget. Our infographic packs start at as little as $4.99 and will save you hours of time.

Icongraph generates High-Resolution PNG files to your Apple device’s Photo Gallery. If you are using the Powerpoint app on your mobile or tablet, you can import the images into the app. If you use Powerpoint on your PC or laptop, you will need to transfer them to your computer through iTunes, email or Bluetooth. The exported images are landscape (16:9) Ratio.

We are currently rebuilding a version 2 of Icongraph. A desktop version might appear in Spring / Summer 2020. Please follow us on Facebook and Twitter for updates and tell us what you’d like to see. We are looking for investment to scale the app to a desktop (Saas) platform. Please contact us if you see potential in the product.

Currently an Android version is not planned, but feel free to contact us with your interest. Please follow us on Facebook and Twitter for updates.

Currently no – the current Icongraph app for iOS is a fairly simple infographic design software for creating infographics quickly and affordably on iPhone and iPad. We are currently rebuilding a version 2 of Icongraph to have this functionality.

To load the icon library, go to any template that uses icons, such as the ‘Giving Poster’ and tap the icon on the canvas. A pop up box will appear. Tap the ‘book’ symbol to load the library. At the top – Tap the ‘Search’ button and type in your search query. If no icon appears to suit your design, try tapping the ‘Categories’ button. Try looking in one or more category for a suitable icon.

Yes! Please use our contact form in the feedback page. Most icons can be sourced. We like hearing about how you’re using the app and what industry / icon subject we might be missing.

Icongraph cannot export videos or Gifs of the animated charts. However, if you have some video editing skills you can get your chart ready, then record the screen on your iPhone or iPad to capture the animation clip. See our quick tutorial on iOS screen capture using Apple’s control panel.

To buy any of our App Template Packs you will need to: 1) enable an internet connection on your device, 2) be logged into an iTunes Account with a valid credit card, 3) enable in-app purchases on your device (Settings > General > Restrictions > Switch on In-App purchases). If you have made a purchase, then deleted the app and reinstalled it again – press the ‘Shop’ button on the home screen and then press the ‘Restore Purchases’ button.

If you have installed Icongraph on a new Apple device, you’ll need to unlock your in-app purchase. Press the ‘Shop’ button on the home screen > press the ‘Restore Purchases’ button while connected to wi-fi.

All disputes pertaining to in-app purchases and refunds are handled by Apple’s terms and conditions. App developers cannot issue refunds. Please check the details in your Apple email receipt and contact them.

If you purchase any of the Designs, Charts or Map Template Packs the watermark logo will be hidden automatically.

Logo 7 is a minimalist Logo Maker app for Apple and Android devices. Logo 7 has been made ultra simple, yet it packs advanced tools for composing icons and text precisely. We believe it’s one of the most easy to use logo makers out there.
Stay tuned for new features, templates and innovations coming up. Please leave your comments in an App Store review!

Canvas
The main difference between Icongraph and Logo 7? Whereas Icongraph uses a variety of fixed template layouts, Logo 7 uses a ‘free to design’ square canvas – so as a result it’s perfect for making logos and Instagram posts. Stay tuned for our ready-made logo templates coming soon.

Icons
With Logo 7 you can add infinite icons to make up your logo design. Logo 7 also has more geometric shapes and graphic symbols suited to logo design. And don’t forget our unique and original alphabet letters too!

Problems with saving images to your iPhone or iPad can occur when the app is used on a device for the first time. When the Apple prompt appears, asking if you want to allow images, press OK. The Image is saved to iOS’s Photo stream.

For first time use, the image needs to be saved TWICE. Once set up, it will work fine.
If you have disabled images:
iOS 11 : Settings > Logo 7 app > Allow Photos
iOS 12+ : Settings > Screen Time > Content and Privacy Restrictions > Photos > Allow All
For further problems, please try clearing the app from memory or restarting your iOS device.

To buy any of our App Template Packs you will need to: 1) enable an internet connection on your device, 2) be logged into an iTunes Account with a valid credit card, 3) enable in-app purchases on your device:

iOS 11 or lower: Settings > General > Restrictions > Switch on In-app purchases.

iOS 12+ :  Settings > Screen Time > Content and Privacy Restrictions > iTunes and Appstore Purchases > Allow In-app Purchases

INSTALLING THE APP ON A NEW DEVICE
If you have made a purchase, then deleted the app and reinstalled it again – press the ‘Shop’ button on the home screen and then press the ‘Restore Purchases’ button. This should unlock your purchase.

UNLOCKING THE PRO VERSION FOR THE FIRST TIME
When you make a purchase and unlock the app for the first time, there is sometimes a glitch which shows the locks flickering when you scroll the templates. The templates will actually be unlocked, but appear still locked. Please clear the app from memory by tapping on your device home button twice, and close the app down. Re-open the app and from now on the lock icons should not appear.

All disputes pertaining to in-app purchases and refunds are handled by Apple’s terms and conditions. App developers cannot issue refunds. Please check the details in your Apple email receipt and contact them.